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One of the most helpful uses of website analytics for an ecommerce site is being able to track a user’s journey. Following someone’s path as they enter the site, visit different pages, and reach (or don’t reach) key milestones can tell you a lot about what is working on your site and what isn’t.

One of the major selling points for Google Analytics 4, when it was released in late 2020, was the inclusion of predictive analytics metrics, a Big Data feature that until then had largely been the domain of enterprise analytics packages.

Now that Google has announced that GA4 will replace Universal Analytics for all users by July 1, 2023, it’s worth a second look at how GA4’s predictive analytics can impact your business.

Events are the buzziest change between Universal Analytics (UA) and Google Analytics 4 (GA4). There’s a good reason for that — they mark a very substantial shift in how property owners track data on their sites. This is a daunting prospect and an opportunity. As a property owner, you will need to reevaluate how you use your analytics and how you can make the new system work for you. As you make the switch to GA4 before UA’s End Of Service date (July 1, 2023), you might be focusing on just recreating a familiar pattern and making your GA4 property look the same as your old UA dashboard; the better option is to clarify exactly what you need from your site’s analytics and leverage GA4’s superior flexibility to accomplish your goals.

If you have a Google Analytics property, you’ve probably heard about the upcoming switch to GA4. You might have seen the banners across the top of the page when you log into UA. “Universal Analytics will no longer process new data in standard properties beginning July 1, 2023”, a polite yet vaguely threatening notification, easily ignored as a problem for next year. If you are proactive, you might have already started the switch to the new platform, having heard the recommendation to run both concurrently until the switch. And if you are like many, that might be as far as you’ve gotten.

If you manage one of the millions of websites affected by the Google-mandated migration from Universal Analytics (UA) to Google Analytics 4 (GA4), you might be following the best practice of simultaneously running UA and GA4 scripts until you’re ready to adopt GA4 fully. One of the analytics features that needs special attention is cross-domain tracking.

Google Analytics is the most popular tool for understanding how people are finding and using your site. In addition to its standard reports, you can use its User ID feature to get more fine-grained reporting about registered users. This enables you to better measure, anticipate, and meet or exceed your users' needs.