About Mugo Web

Mugo Web is a development company based in Vancouver with a global reach. Established in 2008, Mugo has made a name for itself as one of the most active Ibexa DXP contributors in North America. While we are recognized leaders in the Ibexa DXP community, we are much more than merely that. Our team of 12 developers are full-stack experts who specialize in accessibility, optimization, and customization. We pride ourselves on providing innovative solutions with world-class customer service.  

We tend to work on a mix of new, "from scratch" projects and ongoing, long-term maintenance work. It is very important to us to achieve a level of comfort with our clients that leads to continuing relationships. Many of our clients operate their websites as the primary part of their business. Key to our success and our client satisfaction is that every team member can fill the dual roles of developer and project manager. When clients have an issue, there’s always someone familiar with all aspects of the project. We understand the business side of things (not simply because we run our own business) and regularly provide business consulting to our clients. We are more than just technology geeks. We’re often the first point of contact when our clients have ideas.

Mugo's Values

Mugo supports an equal, inclusive, and peaceful society. We choose kindness first. We do not support activities that discriminate on race, gender, language, religion, or disability.

We value honesty and facts. Disinformation is dishonest and should not be promoted.

At work, Mugo team members support each other with continuous opportunities for learning, challenge, and personal growth. We communicate openly, and value trust, fairness, and stability.

Examples of what we can do for your business: 

• Optimize your front-end HTML/CSS
• Migrate and import data 
• Create workflows for e-commerce, publish approvals, multi-uploads, user logins
• Integrate your site with external systems such as Salesforce, HubSpot, social media, Google Maps, JW Player, and much more
• Set up and optimize your servers, or provide expert troubleshooting for your in-house setup 
• Save money with AWS cloud hosting optimization
• Develop multi-language, multi-site setups
• Help optimize your ONIX databases
• Make your site accessible (WCAG 2.1 AA conformant)
• Something entirely new. Have an idea? Let’s talk and see how we can help make it a reality.

What you can expect as a Mugo Web client: 

• A partner invested in learning about your business. We listen to you and want to learn as much as we can to better understand your needs and anticipate problems before they become issues. 
• Direct contact with the developer. You will know who is working on your site, and know that they have a holistic understanding of the project. 
• Prompt responses to questions/concerns from a person, not a ticketing system. When you need to get in touch with us, all you have to do is email or call. We’ll get back to you immediately, and get started on solving any problems that arise. 
• Long-lasting code base. We write code with an eye to longevity. We don’t push shiny new gadgets just for the sake of innovation. We observe trends and then help our clients make reasoned decisions backed up by business expertise.
• Honesty. We communicate directly, honestly, and professionally with our clients. We provide the benefit of an external perspective while making recommendations with our clients’ best interests in mind.
• Concise and accurate statements of work. When you do want to develop a new feature or make changes to your site beyond standard maintenance, we’ll work with you to build a quote that fits your budget while delivering what you need. We’ll keep you up to date on all progress, and you’ll never be surprised by anything you are billed for.